Can I refuse a postage due package?
Can I refuse a postage due package?
If you do not wish to pay the postage due, inform the post office of your decision, and it will send the mail back to the sender, postage due. If the sender refuses to pay the postage due, or there is no return address on the mail, the mail is considered dead mail.
Do sellers have to refund postage?
Customer pays at their expense to return”; “No you don’t have to refund the original postage and the customer has to pay for the return, you only have to pay all the postage if you have sent the wrong item or the item has arrived damaged.” This is the correct advice.
What happens if not enough postage on eBay package?
If a postage discrepancy is detected, the USPS will automatically collect for underpaid postage, or refund for overpaid postage. Visit your dashboard under the section for Shipping Cost Adjustments to see if you have any postage costs to adjust.
Who pays postage if item not as described eBay?
Ebay’s return policy is quite clear, if the item is not as described, the seller pays for return shipping. But eBay’s money back policy states that it doesn’t guarantee return shipping if a prepaid label is sent through eBay.
What happens if you refuse delivery?
After delivery, an addressee may mark a piece of mail “Refused” and return it within a reasonable time if the mail or any attachment is not opened, except for mail listed in 611.1c(1) and 611.1c(2). Mail that may not be refused and returned unopened under this provision may be returned to the sender only if enclosed in …
What does refused postage mean?
Otherwise, when a parcel has been delivered as addressed, once an addressee has opened either the parcel or an attachment and then “refused” the mailpiece, that item cannot be returned to the sender without the addressee paying the applicable return postage.
Do online retailers have to refund postage?
According to the Consumer Contracts Regulations, introduced in 2014, customers who return items should get a refund for the price of the goods and the standard postage costs they paid for home delivery.
What if package weighs more than shipping label?
If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address.
What happens if a package doesn’t have enough postage?
If you send a first-class letter or package without enough postage, the post office will try to deliver the mail with a “Postage Due” notice. If the recipient refuses to pay, it will come back to you with a notice of insufficient postage.
What happens if a buyer refuses to pay for an item?
However, if you open a dispute and the buyers pays, they could claim the Item was significantly not as described (SNAD) povide photos with several parts missing, and you would lose and have to pay return shipping, and your listing fees. Buyer won auction, but refuses to pay.
Who pays for return postage on faulty goods?
So in summary if the goods are faulty they pay the postage, if they are not then you pay the postage. Apr-24-2012 08:37 AM Welcome to the community. I have read your posts there and I can understand your frustration in relation to buyers having to pay for the return postage.
Can PayPal force a seller to refund postage costs?
As has already been said paypal are not allowed by law to dip into another persons account and force them to pay more money back to the buyer for return postage costs……………they can only force a seller to refund “money that was processed by paypal to the seller” and that is the original payment and not return postage costs.
Is it cost effective to pay for return postage?
I do understand that it may not be cost effective to pay for return postage so do request this from the seller. If the seller does not provide this however, I regret that it cannot be covered by PayPal.